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Video of Simple Steps to Being Even Better Than You Already Are: Customer Service Training 101 in Customer Service course by Don Crawley, Author of The Compassionate Geek channel, video No. 83 free certified online
http://www.doncrawley.com You and I may have never met, but I know something about you. I know that you're committed to self-improvement, otherwise you wouldn't be reading this blog post. Sometimes, the process of self-improvement can seem overwhelming. You know, "Should I take up yoga? Learn a new language? Start an exercise regimen? Learn to play an instrument? Follow some new diet?" While those may be good ideas, the thought of such major steps can sometimes be intimidating to the point where they last only a short time or we don't even do them at all. The thing is, self-improvement comes in many sizes. Sure, sometimes big changes are necessary, such as the regular exercise regimen and dietary changes I started several years ago after experiencing some major health issues. Sometimes, however, you can accomplish big goals through small steps. In his book One Small Step Can Change Your Life: The Kaizen Way, author Robert Mauer talks about how simple, small steps, regularly applied, can make a big difference in your life.