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Video of Customer Service 101: How to Deliver Client Satisfaction in Customer Service course by Don Crawley, Author of The Compassionate Geek channel, video No. 159 free certified online
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Satisfied clients are your best source of repeat business and new business. That seems so obvious, but what can you do to ensure your clients are satisfied? It's more than just good customer service. Good customer service is the minimum requirement for client satisfaction, so what else do you need to do? In this video you'll learn what to do.
#customerservice #helpdesk #servicedesk
Learn the six steps in a successful tech support session: https://youtu.be/OiC4gUa3xak
Learn seven ways to improve your empathy: https://youtu.be/bkmmZmbbBVo
Here are four magical customer service phrases (What to say in nearly any situation): https://youtu.be/TqYT8A7ybNo
What is Compassionate Geek?
The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). (https://www.amazon.com/exec/obidos/ASIN/0983660735). It's also an online training course on customer service for IT professionals, including IT customer service training videos and more.
Learn more at: https://CompassionateGeek.com