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Video of Don't Argue with Customers: Customer Service Training 101 in Customer Service course by Don Crawley, Author of The Compassionate Geek channel, video No. 114 free certified online
Hear a real-world story about a store employee who argued with a customer and the result of that argument.
Don Crawley brings humanity into the world of technology through keynote speeches, conference breakout sessions, corporate training, online training, books, videos, a blog, and a podcast. His work revolves around people skills for I.T. people, including I.T. customer service, teamwork, communication, and compassionate leadership for I.T. managers and supervisors.
Most of Don's material is created in response to questions and comments he receives from clients, meeting planners, audience members, and Compassionate Geek community members. So, he invites you to SUBSCRIBE and ask any of your customer service, communication, or leadership questions or leave a comment.
Learn more about Don's work at https://doncrawley.com
And follow him on social media:
Twitter at https://twitter.com/DonCrawley
Facebook at https://facebook.com/DonRCrawley
LinkedIn at https://www.linkedin.com/in/doncrawley/