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Video of Are You Really as Good as You Think You Are? in Customer Service course by Don Crawley, Author of The Compassionate Geek channel, video No. 253 free certified online
Enroll your team in Compassionate Geek's IT customer service training now: https://compassionategeek.com/customer-service-training-for-it-staff/
Remember to subscribe to this channel - https://www.youtube.com/user/doncrawley?sub_confirmation1
Are you really as good as you think you are? Conduct an IT Professional Self-Assessment: to learn the truth.
#customerservice #helpdesk #servicedesk
Learn the six steps in a successful tech support session: https://youtu.be/OiC4gUa3xak
Learn seven ways to improve your empathy: https://youtu.be/bkmmZmbbBVo
Here are four magical customer service phrases (What to say in nearly any situation): https://youtu.be/TqYT8A7ybNo
What is Compassionate Geek?
The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). (https://www.amazon.com/exec/obidos/ASIN/0983660735). It's also an online training course on customer service for IT professionals, including IT customer service training videos and more.
Learn more at: https://CompassionateGeek.com