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Video of Compassionate Team Building for Workplace Success in Customer Service course by Don Crawley, Author of The Compassionate Geek channel, video No. 260 free certified online
Enroll your team now in Compassionate Geek's online IT customer service training: https://compassionategeek.com/customer-service-training-for-it-staff/
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Compassionate Team Building for Workplace Success IT Leadership Tips
Learn how to build stronger, more respectful IT teams—without forced icebreakers or awkward games.
Are you an IT technician, engineer, or manager looking to reduce team conflict and improve collaboration? In this video, Don Crawley, author of The Compassionate Geek, breaks down what compassionate team building really means—and how it can transform your workplace culture.
You’ll learn:
Why technical competence alone isn’t enough
How compassion and empathy improve team trust
The role of verbal communication skills in everyday IT work
Practical, real-world tips for creating a safe, respectful team environment
The 5 principles of IT customer service that every great IT team uses
Whether you’re leading a team or just want to be easier to work with, this video gives you the tools to make a difference—one conversation at a time.
Explore online training for your team: https://compassionategeek.com
Get the book: The Compassionate Geek: How Engineers, IT Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer Service
Connect with Don on LinkedIn: https://www.linkedin.com/in/doncrawley/
Don’t forget to like, subscribe, and share this with someone who leads—or wants to lead—with compassion.
#CompassionateGeek #ITLeadership #TeamBuilding #VerbalCommunicationSkills #EmotionalIntelligence #ITSupport
#customerservice #helpdesk #servicedesk
Learn the six steps in a successful tech support session: https://youtu.be/OiC4gUa3xak
Learn seven ways to improve your empathy: https://youtu.be/bkmmZmbbBVo
Here are four magical customer service phrases (What to say in nearly any situation): https://youtu.be/TqYT8A7ybNo
What is Compassionate Geek?
The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). (https://www.amazon.com/exec/obidos/ASIN/0983660735). It's also an online training course on customer service for IT professionals, including IT customer service training videos and more.
Learn more at: https://CompassionateGeek.com