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فيديو شرح 11 Tips for Dealing with Authority Figures: Customer Service Training 101 ضمن كورس خدمة العملاء شرح قناة Don Crawley, Author of The Compassionate Geek، الفديو رقم 74 مجانى معتمد اونلاين
http://www.doncrawley.com As IT people, we work with people in nearly every part of an organization. That means we may have to support and work with people in positions of great authority such as police officers, executives, physicians, or attorneys. Sometimes, that can be uncomfortable or even intimidating. In this video, you'll learn 11 tips you can use the next time you have to deal with someone in a position of authority: