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فيديو شرح Improving Your Customer Service Skills: A Guide for IT Professionals ضمن كورس خدمة العملاء شرح قناة Don Crawley, Author of The Compassionate Geek، الفديو رقم 252 مجانى معتمد اونلاين
Enroll your team now at https://compassionategeek.com/customer-service-training-for-it-staff/
Read the full-length blog post at https://compassionategeek.com/blog
Remember to subscribe to this channel - https://www.youtube.com/user/doncrawley?sub_confirmation1
Improving Your Customer Service Skills is key in IT. Compassionate Geek’s training teaches empathy, communication, and trust-building.
#customerservice #helpdesk #servicedesk
Learn the six steps in a successful tech support session: https://youtu.be/OiC4gUa3xak
Learn seven ways to improve your empathy: https://youtu.be/bkmmZmbbBVo
Here are four magical customer service phrases (What to say in nearly any situation): https://youtu.be/TqYT8A7ybNo
What is Compassionate Geek?
The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). (https://www.amazon.com/exec/obidos/ASIN/0983660735). It's also an online training course on customer service for IT professionals, including IT customer service training videos and more.
Learn more at: https://CompassionateGeek.com