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فيديو شرح 5 Reasons to Invest in Online Customer Service Training ضمن كورس خدمة العملاء شرح قناة Don Crawley, Author of The Compassionate Geek، الفديو رقم 152 مجانى معتمد اونلاين
Remember to subscribe to this channel - https://www.youtube.com/user/doncrawley
Some of the benefits of online customer service training seem obvious, such as team members being able to work at their own pace, not having the entire team away at the same time for training, and the ability to monitor individual progress. Compassionate Geek online IT customer service training is tailored for people using real-world examples and stories. Participants learn how to improve compassion, empathy, and listening skills through structured lessons designed by IT people for IT people.
#customerservice #helpdesk #servicedesk
Learn the six steps in a successful tech support session: https://youtu.be/OiC4gUa3xak
Learn seven ways to improve your empathy: https://youtu.be/bkmmZmbbBVo
Here are four magical customer service phrases (What to say in nearly any situation): https://youtu.be/TqYT8A7ybNo
What is Compassionate Geek?
The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). (https://www.amazon.com/exec/obidos/ASIN/0983660735). It's also an online training course on customer service for IT professionals, including IT customer service training videos and more.
Learn more at: https://CompassionateGeek.com