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Video of Top Negotiation Skills: Communication in Negotiation Skills course by Mediator Academy channel, video No. 14 free certified online
Negotiation is a discussion that takes place between two or more people with different goals who wishes to reach an agreement.
Effective communication is crucial to negotiation, persuasion and relating to different human behaviours. The ability to listen, ask the right questions at the right time and come across with confidence and credibility is an important part of the subtle mix of skills needed to succeed in our complex world.
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00:00 Communication in Negotiations
00:31 Listening Skills in a Negotiation