Podcast 14 │Part 2 • Call Center Call Flow

دروس الكورس

1. 1- Podcast Episode 16: Mock Calls for Empathy Call Center Training
2. 2- Podcast 15 │What is Roleplaying?
3. 3- Podcast 14 │Part 2 • Call Center Call Flow
4. 4- Podcast 14 │Part 1 • Call Center Call Flow
5. 5- Podcast 13 │Call Center Mispronounced Words
6. 6- Podcast 12 │What is Call Center Verbiage?
7. 7- Podcast 11 │Customer Data Entry • Modal Verbs for Capturing Customer Information PART 3
8. 8- Podcast 10 │Customer Data Entry • Useful Expressions PART 2
9. 9- Podcast 9 │Customer Data Entry • Phonetic Alphabet PART 1
10. 10- 8│How to Acknowledge Customers
11. 11- 7│Getting Hired for a Call Center and Transitions Words
12. 12- │ ------
13. 13- 5│
14. 14- │ •
15. 15- Podcast 3 │Wireless Carrier Vocabulary • Learn English for Customer Service
16. 16- Podcast 2 │Troubleshooting Probing Questions • English for Customer Service Podcast
17. 17- Podcast 1 │What is Troubleshooting? • Episode 1 • English for Customer Service Podcast