Podcast 17 Call Center Speaking Test: Harver Test

Podcast 37 Harver Test for Call Center Speaking Harver Test
Description:
In this episode, we demonstrate how to answer the speaking section for the Harver Speaking Proficiency Test which is commonly used by call centers to test your level of clarity and pronunciation for a call center job in English.
1:11 Instructions for the test
2:17 Part 1 - Word Pronunciation
3:40 Part 2 - Customer Service Scripts
7:20 Part 3 - Listen to the audio and record yourself
10:15 Part 4 - Sponteneous Speech
• Practice Roleplaying Empathy, Assurance of Help, and Call Handling skills in a hands-on, interactive way with our expert coach.
• Level up your listening to real-world customer service scenarios as our expert coach breaks down the language used by native speakers of English.Follow us on social media:
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