Podcast 1 │What is Troubleshooting? • Episode 1 • English for Customer Service Podcast

Podcast │Learn English for Customer Service
In this Episode:
• What is Troubleshooting?
• Top 6 Troubleshooting issues for Smartphones
• Vocabulary: "to act up" idiom. for a thing or a persona to behave badly
Want to be fluent in English and learn English for Customer Service?
This is the best Podcast to get started with Intermediate English for Customer Service for learners of English as a Second Language or if you want to learn Call Center Soft Skills.
-Learn Customer Service skills: Empathy, Troubleshooting, Soft Skills, Call de-escalation and others.
-Practice your active listening
-Call Center Role Plays
-Empathy Scripts
-Sales Role Plays
-Grammar, Vocabulary and more!
If you are starting work in a call center and you are learning English, this is the best Podcast to acquire Customer Service vocabulary to Empathize and Acknowledge customers.
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