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Video of Lecture 24: Customer Analysis in Branding Management course by IIT Roorkee July 2018 channel, video No. 25 free certified online
In this lecture video we will discuss about who is a customer and What a Product Manager needs to know about ‘Customers and how when and where they buy. It helps to identify target customers, ascertains the needs of these customers, and then specifies how the product satisfies these needs.