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فيديو شرح Workplace Mediation 101: What It Is and How It Works ضمن كورس مهارات التفاوض شرح قناة Management Courses - Mike Clayton، الفديو رقم 34 مجانى معتمد اونلاين
When two people cannot resolve a disagreement for themselves, they need a third person to get involved. And in the escalation from a friendly nudge up to the judicial system, mediation is the first formal step.
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Workplace Coaching 101: An Introduction to the Coaching Skills Every Manager Needs
https://youtu.be/UWAWBTK_cfw
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https://youtu.be/lU_dRxQqBlc
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CHAPTER MARKERS
00:00 - An introduction to workplace mediation
00:40 - Part 1: Why Use Mediation?
02:53 - Part 2: What is Mediation?
06:47 - Part 3: Workplace mediation
08:07 - Part 4: When should you consider mediation?
10:54 - Part 5: When should you NOT use mediation?
12:23 - Part 6: How does Mediation Work?
16:24 - Part 7 Confidentiality of the Process
17:20 - Summing up Mediation
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