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فيديو شرح Five Basic Negotiating Strategies - Key Concepts in Negotiation ضمن كورس مهارات التفاوض شرح قناة Management Courses - Mike Clayton، الفديو رقم 1 مجانى معتمد اونلاين
What is your strategy when you go into a negotiation? There are five basic negotiating strategies. In this video, I'll describe them, based on the work of Kenneth Thomas and Ralph Kilmann.
Watching this video is worth 2 Management Courses CPD Points.
(See below for more details)
This video is part of course module number 5.2.2
Program 5: Managerial Skillset
Course 2: Negotiation
Section 2: Key Concepts in Negotiation
Other videos about Key Concepts in Negotiation include:
. Core Principles of Negotiation https://youtu.be/FiEneNag8cI
. Five Basic Negotiating Strategies https://youtu.be/DlV6phTGjoU
. Scope for Agreement https://youtu.be/cb1Bf09p2eg
. Four Primary Negotiating Behaviors https://youtu.be/eLmF8Kr2ppA
Module 5.2.1 covers the Fundamental Model of Negotiation. Start with the introductory video:
. Fundamental Model of Negotiation - https://youtu.be/PKz4pDm1e90
LESSON NOTES
Kenneth Thomas & Ralph Kilmann developed a model: the Thamas-Kilmann Conflict Modes Inventory. It identifies five modes of conflict. And, since negotiation is simply conflict that plays by a set of rules (a process), these conflict modes translate into five negotiating strategies.
We can understand the negotiation strategies by considering two dimensions:
1. Concern for outcome - Assertiveness
2. Concern for relationship - Cooperation
The Five Negotiating Strategies are:
1. Competing
2. Accommodating
3. Avoiding
4. Compromising
5. Collaborating (for win-win)
RECOMMENDED EXERCISE
1. Most of us have a default (preferred) mode, which we tend to over-use. What is your favorite negotiating strategy? (1 MC CPD Point)
2. Think about times when you may have used your default strategy inappropriately. What was the impact? Which strategy could you have used, to better effect in each case? (2 MC CPD Points)
3. Think about any negotiations (formal or informal) that are ahead of you. For each one, think through which of the five negotiating strategies will be right for the situation? (2 MC CPD Points)
4. Extend your consideration of these situations by planning out how you will enact that strategy. (2 MC CPD Points) If you need to, revisit our videos on:
. Preparation Stage - https://youtu.be/Adr9STSP2FI
. Opening Stage - https://youtu.be/TzVSihe5vmA
. Bargaining Stage - https://youtu.be/4mOK_Z6VbX0
DOWNLOADS
Free Resources
- CPD Tools - https://gum.co/MC-CPD
Paid resources
- Management Courses Onboarding Kit - https://gum.co/MC-ObK ($3)
RECOMMENDED READING
Negotiate Wisely in Business and Technlogy (A basic introduction) https://geni.us/a2n1T6Y
Everything is Negotiable) (A basic introduction) https://geni.us/Ozwwr
Getting to Yes (the classic text) https://geni.us/U3CjduK
Getting Past No (the follow-up to Getting to Yes) https://geni.us/VQAd7
Bargaining for Advantage (another classic) https://geni.us/anBn
Negotiation Genius (Modern look at the negotiation mindset) https://geni.us/cBKKn3x
Never Split the Difference (red hot tips from ex-hostage negotiator) https://geni.us/YBSogJ
Management Courses Continuing Professional Development (CPD) Points
You can record your Management Courses CPD points on our free, downloadable CPD record log.
Download it here: https://gum.co/MC-CPD
Each video has two levels of MC CPD points. For this video:
- If you simply watched the video, record 2 MC CPD points
- If you also carried out all of the recommended exercises, score a total of 9 MC CPD points
___
Note:
Links to our book recommendations are affiliated through Amazon
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