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Video of The Difference Between Goods & Services in E-Marketing Fundamentals course by Alanis Business Academy channel, video No. 14 free certified online
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Products consist of anything that provides value to consumers. Within the broad category of products, we place company offerings into two categories: goods and services. While goods present physical offerings, services share a different set of characteristics. In this video lecture, I discuss the difference between goods and services and also discuss the important characteristics of services.