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  • Lesson.No : 02
  • 00:10:47

  • The importance of the Customer

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Course Lessons

  1. 1- What is Lean Manufacturing?
  2. 2- The importance of the Customer
  3. 3- The Lean 8 Wastes (Muda)
  4. 4- People involvement & Respect for People
  5. 5- Continuous Improvement - Kaizen Summary
  6. 6- Lean Six Sigma Summary of previous modules
  7. 7- The History of Lean & the TPS (Toyota Production System)
  8. 8- Traditional vs lean managerial approach
  9. 9- What is a Gemba Walk?
  10. 10- Continuous Improvement & Kaizen
  11. 11- Continuous Improvement Case Study - Team Sky
  12. 12- The relationship between Lean, Six Sigma, Lean Six Sigma and CI (Continuous Improvement)
  13. 13- Resistance to change & paradigms
  14. 14- Lean thinking chapter Summary
  15. 15- Lean Six Sigma Meta Tools
  16. 16- Value Stream Mapping - Understand what it is
  17. 17- Value Stream Mapping - Applying the tool
  18. 18- Digital Value Stream Mapping FlowPlus