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Video of Six Sigma Green Belt SSGB - Lec 6 المحاضرة السادسة من كورس 6 سيجما الحزام الأخضر in 6 Sigma course by JAWDA for CONSULTATION and TRAINING channel, video No. 6 free certified online
Introduction to Define phase.
Capturing voice of customer (VOC).
KANO analysis.
CTQ drilldown tree.