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فيديو شرح Developing a Relentless Improvement Culture and Learning Organization KnowledgeHut ضمن كورس Safe شرح قناة KnowledgeHut upGrad، الفديو رقم 33 مجانى معتمد اونلاين
Organizations in the digital age must be able to adapt rapidly and continuously or face decline—and ultimately extinction. Watch this video led by Mr. Mansoor Mohammed as he walks you through the defining characteristics of a learning organization.
Continuous Learning is one of the competencies valued in a Lean organization. It is a set of values and practices that encourage individuals—and the enterprise as a whole—to continually increase knowledge, and thereby competence, performance, and innovation. It is one of the seven core competencies of Lean Enterprise, each of which is essential to achieving Business Agility.
Topics covered in this video:
0:00:00- Introduction
0:06:53- The Seven Core Competencies of Business Agility
0:08:28- Assessing a Lean Mindset
0:15:12- Continuous Learning Culture
0:17:07- Why Customer Centricity?
0:18:22- Customer Centricity is a Mindset
0:23:36- What is Design Thinking?
0:25:18- Assessing a Lean Mindset
0:26:43- Use Journey Maps to Design the End-to-End Customer Experience
0:29:02- Innovation and Planning (IP) Iteration
0:33:13- Measure and Grow Towards Business Agility
0:37:53- Q & A
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